9H hardness is a rating based on the Pencil Hardness Test, commonly used by manufacturers of clear and pigmented surface coatings. The Pencil Hardness test is used to determine the scratch resistance of a coating surface by using pencils to scratch the surface and rate the scratch resistance in relation to that pencils hardness and other materials of similar hardness.

We have three packages: 2 years, 5 years, and 10 years ceramic coating protection.

Ceramic Coating will protect the vehicles paint finish against: oxidation, loss of gloss, UV damage, Bug impacts, color fading, acid rain and paint chalking. Please review your warranty card for details.

This Limited Warranty does not cover defects caused by:

1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. improper storage, installation, handling and/or use of the Product;
3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Minor conditions such as stains, and scratches;
7. Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint and/or PPF may leave a stain, water spots are not covered;
10. Damaged caused by collision, accidental damage, vandalism, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, or vehicle manufacturer’ defects; and
11. Areas that have not been re-coated after a paint or body repair.

The ceramic coating is not invulnerable, but it will prevent scratches and swirl marks from hand washing using our recommended cleaning methods.

Similar to swirls and scratch marks, the coating will minimize the damage against bird dropping and tar but it is not invulnerable. Treating these contaminants correctly will ensure the surface stay slick for as long as possible.

Please wait 72 hours after picking up your vehicle until washing it.

We can only continue the warranty on Ceramic Coating if we perform an annual maintenance on the ceramic coating. Annual maintenance must be carried out by Monster Auto Lab every year from the original installation date. Failure to complete the inspection within the required time will void the Limited Warranty. Appointments are scheduled by calling or emailing our shop.

We do not recommend taking your vehicle through automated car washes. Damages from harsh detergents and water pressure will void all warranties.

Do not use any automated car wash with brushes, this will void the warranty as the brushes are overly abrasive. Touchless car washes are allowed, but do not purchase any after-wash “coating” options such as “spray-wax”.

Stain and Spot Removal

• Do not use aggressive/abrasive products to polish the surfaces in order to remove stains and spots.
• Do not use excessive pressure to remove stains and spots.
• Bug Splatter, Tree Sap, Bird droppings etc. should be cleaned off as quickly as possible to minimize staining to the surfaces.

• Use PH Neutral car shampoo and “2 Buckets Wash Method”.
• For optimal performance, the vehicle should be washed semi-monthly to prevent excessive build-up of contaminates on the surfaces.
• Do not wash the vehicle in direct sunlight as it may cause streaking and water spots to appear.
• Wash the vehicle from top to bottom, cleaning the heavy contaminated areas last.
• Always utilize another set of mitt or sponge for the vehicle’s wheels.

Water spots – water spots are caused by mineral deposits, which if left to dry on the paint and/or PPF may leave a stain, water spots are not covered under warranty.

1. Keep your vehicle clean – Wash your car on a regular basis and never air dry.
2. Always use a clean, soft towel or microfiber cloth to dry your car thoroughly.

Avoid roller brush car washes.

Avoid wiping your car when it’s dry. Always have a lubricant and clean microfibre or wash mitt.